A short, plain-English summary.

What you are signing up for.

An account on Keepsake lets you store photos, videos, captions, comments, and milestones for the people you care about, share them with the people you choose, and export the whole archive at any time. You retain full ownership of the content you upload.

Pricing is a trust commitment.

If you sign up at a price, that price is your price. We will not raise your subscription unilaterally — not by 10%, not by 80%, not at all. New tiers and features may be priced separately, and you can choose whether to opt in. If we ever need to retire a plan, we will give you at least 90 days' written notice and an equal-value replacement.

Free tier is not bait.

The free tier is generous on purpose. We will not cap it at twenty uploads a month, suddenly meter what was unlimited, or quietly degrade an existing free account. If we need to change the free tier, existing accounts keep their existing limits — changes apply only to new sign-ups.

You can always export and leave.

The full export — your originals plus a documented JSON schema — is part of the product. If you cancel, you can still export for at least 90 days before your data is removed. If Keepsake is ever acquired by an owner whose values do not match ours, we will give you advance notice and a path to take your data with you before the change takes effect.

What you agree to.

That you have the right to upload what you upload (you own the photos, or have permission from the parents pictured). That you will not use Keepsake to share content involving minors without parental consent. That you will not use the service to harass, defraud, or impersonate. Standard stuff — it's a private family archive, not a public platform.

What can get an account suspended.

Sharing or uploading child sexual abuse material — we report this to the authorities and ban the account, no exceptions. Other terms violations get a warning and a chance to fix; we will not close an account silently over a single complaint.

What we provide.

A best-effort archival service. We back up to multiple regions and run regular restore drills. If we have an outage or data loss, we will tell you openly — see the privacy and reliability commitments. We do not guarantee uptime as a number on this page yet; the SLA will be published with the formal Terms.

Limits of liability.

Keepsake is not a substitute for keeping your own backups of irreplaceable photos. We will work very hard to never lose your data, but the formal Terms will include the usual liability caps. Please keep a copy of anything truly precious somewhere outside Keepsake too.

Questions or disputes.

Email hello@keepsake.example — we'd rather sort it out by talking than by lawyers. The formal Terms will include the standard jurisdiction and arbitration clauses; we will not bury surprises in them.

This page is a placeholder.

The legally binding Terms of Service will replace this page before public launch. The commitments above will not be relaxed in that version; they may only be expanded with more specifics. If you ever notice a future version contradicting one of the commitments above, that is a bug — please write to us.

Last updated: 11 May 2026 · Back to Keepsake